Policies
Refund Policy
This refund policy outlines how Wholesale Central handles order issues, cancellations, and approved refund requests.
Refund review
Refund requests are reviewed based on order status, fulfillment progress, and the nature of the issue reported.
Customers should contact support as quickly as possible if an order needs to be corrected, cancelled, or reviewed for a service issue.
Resolution process
When a refund, replacement, or order correction is approved, the resolution will be communicated directly through the support contact information listed on this site.
Processing time can vary based on payment method, shipping status, and any inventory or carrier review required to resolve the request.